Shipping policy

Shipping policy & Transit Times

Shipping time starts from when the order is fulfilled, NOT, when the order is placed. Order fulfillment can be between 3 - 7 business days, excluding weekends and/or holidays.

When you place an order, you can select one of the following shipping methods. Transit times and details are listed below. These times apply AFTER your order has been processed and shipped from our business. During the COVID-19 pandemic, we are prioritizing everyone's safety, and some orders may see slightly longer processing or delivery times. 

 

  • Standard Shipping - LEAST EXPENSIVE. Contiguous U.S. Only. 3-5 business days.
  • 3-Day Shipping - Contiguous U.S. Only. UPS 3-day Select. Guaranteed 3 business days.
  • 2-Day Shipping - Contiguous U.S. Only. UPS 2-Day Air. Guaranteed 2 business days.
  • Next-Day Shipping - Contiguous U.S. Only. UPS Next-Day Air. Guaranteed 1 business day.
  • Downloadable - Instant access. For downloadable/digital products.

    NOTE: Overnight, 2-Day and 3-Day packages are given priority status and are packed and shipped first. If you are in a hurry, please select one of these methods. Any orders that are Overnight, 2-Day or 3-Day will ship on the same business day if they are ordered before 12:00 noon EST. They will ship the next business day if they are placed after 12:00 noon EST.
    • Due to security alerts, weather, and other unforeseen circumstances, the United States Postal Service (USPS) and UPS may not honor their guaranteed delivery under rare extenuating circumstances.

     

    For your protection, we track and insure orders. In the unlikely event that an order is lost, misdirected, or damaged in transit, you can contact the USPS or UPS directly to file a claim. 

    Customer service

    For all customer service inquiries, please email us at contact@allyjnotesnthings.com